Effective: January 26, 2023
Welcome. You have arrived at a website provided by Mario’s Tree Service Inc. (“Mario’s Tree Service,” “Company” or “we,” “our” or “us”). We respect your privacy and want to protect your personal information.
As a preliminary matter, we handle all information provided to us with care. In connection with the Services we provide, we collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This information is considered “Personal Information” under applicable law. Because we may receive your information from a third party in order to transact with you, and because we may use third parties to assist us with providing Services to you, at times, we may need to disclose your personal information to third parties outside the Company, as set forth in this Policy.
(a) Information You Provide to Us
The categories of information we collect directly from you may include:
· First and last name;
· Contact information, such as email address, home and/or business address, telephone number, or mobile number;
· Usage information (as defined below);
· Social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Site and other service (such as apps, tools, payment services, widgets and plug-ins offered by social media services like Facebook) or posted on social media pages (such as our social media page or other pages accessible to us);
· Other information that could reasonably be used to identify you personally or identify your household or device.
Additionally, we may obtain Personal Information from you where you expressly provide us with the information, such as during phone calls with you, letters, emails or other communications from you, information provided via webforms or inputs/uploads into our Site, and documents you have provided to us.
Your decision to provide us with information is voluntary, but if you choose not to provide requested information, you may not be able to take advantage of all of the Site’s features or our Services.
If you apply for a job, are an independent contractor, or are employed with us, you may provide additional Personal Information to us, such as:
· Your birthdate or age;
· Your current or past professional or employment information;
· Your educational information;
· Your military or veteran status;
· Your marital status;
· Information about your dependents and beneficiaries;
· Your social security or passport number or information regarding your legal right to work in the United States;
· Protected class information under California or federal law, such as your race, gender, age or disability status; and/or
· Financial information, such as a credit card, debit card, or bank account for payroll or other purposes.
(b) Information That Is Automatically Collected
In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may include:
· Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
· Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
· Referring and exit web pages and URLs;
· The areas within our Site that you visit and your activities there, including remembering you and your preferences;
· Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
· Your Device characteristics; and
· Certain other Device data, including the time of day you visit our Site.
For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you. If you no longer wish for us or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer’s settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or disabled.
We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies used on the Site), include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
· Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, Flash cookies and other types of cookie technology to store information on local storage.
· Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site’s pages and messages.
· Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
· ETag, or entity tag. An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
· Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
· Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
We may use Tracking Technologies for a variety of purposes, including:
· To allow you to use and access the Site, including for the prevention of fraudulent activity and improved security functionality;
· To assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site;
· To offer you enhanced functionality when accessing the Site, including identifying you when you sign into our Site or keeping track of your specified preferences or to track your online activities over time and across third-party sites; and
· To deliver content relevant to your interests on our Site and third-party sites based on how you interact with our content.
You can get more information about Cookies and Tracking Technologies, and instructions on how to opt out of cookies and certain tracking technologies, in our “Controlling Cookies” section below.
(d) Information From Third Parties
We may collect information about you from other sources, including the utility company that referred you to us, or from state or federal agencies, where our services are authorized by another party. We may also obtain information about you (e.g., email address) if another User has forwarded information about our Services to you. We may combine the information we collect from third parties with information that we have collected from you or through your use of the Services.
If you are a job applicant or employee, we may collect Personal Information about you from consumer credit reporting agencies or background check vendors in order to evaluate your application for employment or your continued employment with the Company. We also may obtain Personal Information about you if you are listed as a dependent or beneficiary of any employee.
2. Why We Collect Information
We may use your information for various purposes, including:
· For job applicants: evaluating your application for employment;
· For employees: administering employee benefits, such as medical, dental, commuter and retirement benefits, including recording and processing eligibility of dependents, absence and leave monitoring, insurance and accident management, rewards or discount programs offered to employees;
· With our Clients: We may share your information with the party who originally provided it to us (e.g., the utility company or organization requesting our Services on your behalf) to confirm that Services have been ordered and/or for fulfillment of our Services to you.
· With Service Providers: We may share your Personal Information with Service Providers for provision of our Services; to monitor and analyze the use of our Services; to send information regarding our Services; for payment processing, if applicable; to provide other technological or application support to us (including web accessibility, cookie preferences, website hosting, etc.); or to contact you.
· For Business Transfers: We may share or transfer your information (i) to a subsequent owner, co-owner or operator of the Site and/or our Services; or (ii) in connection with a financing, merger, consolidation, restructuring, negotiation, of all or a portion of our interests and/or assets or other corporate change, including during any due diligence process.
· With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions. (If you are a California resident, you have the right to request additional information regarding the “sale” of your information. Please see the Section entitled “Your California Privacy Rights” below about these rights.)
· With Other Users: When you share Personal Information or otherwise interact in the public areas of our Site or on our social media with other Users, such information may be viewed by all Users and may be publicly distributed outside the website or app in which you originally interacted with us.
To the extent permitted by law and any applicable state Code of Professional Conduct, certain Personal Information about you may be disclosed in the following situations:
· To comply with a validly issued and enforceable subpoena or summons.
· In the course of a review of our company’s practices under the authorization of a state or national agency or licensing board, or as necessary to properly respond to an inquiry or complaint from such an agency or licensing board or organization.
· In conjunction with a prospective purchase, sale, or merger of all or part of our business, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.
· As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
· To provide information to affiliates of the company and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed. Examples of such disclosures include using a payment processor, customer service provider, or email marketing provider.
We may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (which is no longer considered Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.
You have many choices when it comes to your Personal Information. You may always change the settings on your Device (such as location settings, cookies, or allowing apps to track you) to limit some of the information that is shared with us during a visit to our Site.
If you wish to update your Personal Information, please contact us at firstname.lastname@example.org. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records).
If you do not wish to receive communications, please contact us as follows:
Mario’s Tree Service Inc.
500 Corona Mall,
Corona, CA 92879
Please include your full name, contact information and your communication preferences.
Please note that certain of your personal information, such as your name or other identifying information, may remain in our database even after a deletion request in order to service your account, maintain the integrity and historical record of our database and systems, or to comply with applicable laws and regulations.
We do not use any third-party cookies at this time. We may use Tracking Technologies, such as our own cookies, to address your preferences on our Site, or to report how you used the Site. You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then can accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers.
Some services may not function or may have more limited functionality if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them ‘trusted websites’ in your web browser.
You can opt in or out of cookies at any time – except strictly necessary cookies (these are used to help make our website work efficiently). If you wish to restrict or block the cookies set by any website, you can do this through the web browser settings for each web browser you use, on each device you use to access the internet. You may “clear” all cookies to force our cookie preferences panel to restart so that you may change your cookie preferences at any time. Currently, you cannot synchronize your settings between your browsers and devices (e.g., your computer and your smartphone), so you must manage your cookies on each browser, on each device.
Information on controlling and deleting cookies, including on a wide variety of browsers, is also available at allaboutcookies.org. Some of the more popular browsers (and links to manage your cookies on each) are:
If you do not wish to accept cookies from one of our emails, you can choose not to download any images or click on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies, whether included on websites or in emails. Depending on your email or browser settings, cookies in an email may sometimes be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). For more information, refer to your email browser or device instructions.
Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the particular website you are viewing (e.g., contextually based ads) or ads that are not targeted at you which may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out, your opt-out may not be effective.
California residents have additional options to limit the sharing of their Personal Information, as set forth below in our California Privacy Rights section.
The Site is not intended for use by children under the age of 16. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. If you are the parent or guardian of a child under 16 who you believe has provided her or his information to us, please contact us at email@example.com to request the deletion of that information.
Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here.
We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you provide us with your information at your own risk.
California residents have the following rights:
· To know the categories of personal information being collected about you, the purposes for which the categories of information are collected or used, and whether that information is sold or shared;
· To know if sensitive personal information is being collected about you, the categories of sensitive personal information being collected, the purposes for which the categories of sensitive personal information are collected or used, and whether the sensitive personal information is sold or shared;
· To know the length of time we intend to retain each category of personal information;
· To know whether your personal information is sold or disclosed and to whom;
· To access your personal information;
· To delete the information you have provided to us, with certain exceptions;
· To correct your personal information;
· To limit the use of your sensitive personal information;
· To reject automated decision making and profiling;
· To access information about automated decision making;
· To opt out of the sale of personal information; and
· Not to be discriminated against, even if you exercise your privacy rights.
(a) Request For Information, Correction, or Deletion
California consumers have the right to request, under certain circumstances, that a business that collects personal information about the consumer disclose to the consumer the information listed below for the preceding 12 months:
· The categories of Personal Information we have collected from you;
· The categories of sources from which we collected the Personal Information;
· The business purpose we have for collecting your Personal Information;
· The specific pieces of Personal Information we have collected about you.
· The categories of Personal Information that we have disclosed for a business purpose, or if we have not disclosed that information for a business purpose;
· The categories of Personal Information that we have sold, or if we have not sold the Personal Information;
· The categories of third parties to whom the Personal Information was disclosed for a business purpose or sold;
· The business purpose we have for disclosing or selling that Personal Information; and
· The categories of Sensitive Personal Information we have collected, and whether such information is sold or shared, except for such information that is collected or processed without the purpose of inferring characteristics about you.
Please note that if we collected information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.
You also have the right to request that we correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
As permitted by the CCPA/CPRA, if you request deletion of Personal Information that we have collected about you, we, our service providers, and our contractors may be unable to comply with such a request if your Personal Information is necessary to:
(b) Do Not Sell or Share My Personal Information
As a California resident, you also have the right, at any time, to tell us not to sell Personal Information – this is called the “right to opt-out” of the sale of Personal Information. We do not sell your Personal Information at this time.
(c) Right to Limit Use of Sensitive Personal Information
California consumers have the right to limit the use of each type of Sensitive Personal Information (“SPI”) for each purpose with each type of third-party partner. Consumers can revoke this permission at any time. Please note that Mario’s Tree Service only keeps SPI for the transaction for which it is required. We do not provide your Sensitive Personal Information to any third parties other than those service providers that are necessary for us to provide our Services to our employees. We do not share your SPI for cross-contextual behavioral advertising or for the purpose of inferring characteristics about you.
(d) Right not to be Discriminated Against
We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. Unless permitted by California law, we will not:
· Deny you goods or services;
· Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
· Provide you a different level or quality of goods or services; or
· Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, as permitted by California law, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to the value of your Personal Information, for instance, if you sign up for a newsletter with us, we may provide you with discounts for future products or Services. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
(e) Third Party Marketing
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. We do not provide your Personal Information to third parties for their own direct marketing purposes.
(f) Personal Information We Collect About California Consumers
For job applicants, current and past employees or contractors, we use your Personal Information for the purposes stated below:
For Job Applicants:
· To recruit employees, including evaluation of marketing and job offering services, website traffic, and referral sources;
· To process your application for employment;
· To conduct employment-related background screening and/or reference checks;
· To send you correspondence and information relating to your application or your employment with the Company;
· To verify your identity, citizenship, or legal right to work for the Company, or to assist or cooperate with obtaining relevant immigration documents;
· To verify your educational background and/or degrees, certifications, or qualifications for the position you apply for;
· To verify your prior employment;
· To offer you employment with Company;
· For testing, evaluation and/or reporting metrics, including but not limited to aggregating or anonymizing such information for workforce analytics, data analytics, and benchmarking;
· To comply with applicable law or regulatory requirements, including legal requirements under state and federal law, law enforcement investigations or inquiries, as well as internal company reporting obligations, such as diversity, equity and inclusion initiatives and/or Equal Employment Opportunity Act reporting obligations;
· To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for such activity;
· For quality assurance purposes, including call monitoring or customer service, and debugging to identify and repair errors that impair existing intended functionality;
· For auditing related to a current interaction with the applicant or employee and concurrent transactions, including, but not limited to, counting impressions to unique visitors, verifying positioning and quality of impressions, and auditing compliance with this and other standards;
· To analyze the effectiveness of placement of job listings and job descriptions;
· For fraud prevention; and
· For internal research for technological development and demonstration.
For Employees, Contractors, and Past Employees/Contractors:
All of the above, plus:
· To track time and attendance;
· To administer employee benefits, such as medical, dental, and/or retirement benefits, including the recording and processing of eligibility of dependents and beneficiaries, absence and leave monitoring, insurance and accident management, and rewards or discount programs offered to employees;
· To provide healthcare-related services, such as accommodations and/or services based on eligibility (e.g., disability, worker’s compensation, medical condition);
· To provide payroll, invoice, and tax services, including reimbursement for expenses, salary administration, payroll management, payment of expenses, payment of state and/or federal income taxes (if applicable), social security and unemployment taxes, and to administer other compensation-related payments, including bonuses and equity, if applicable;
· To conduct performance-related reviews, including performance appraisals, professional development, career planning, skills monitoring, job moves, promotions and staff re-structuring;
· To ensure compliance, training, examination and other requirements (e.g., workplace safety, etc.) are met with applicable regulatory bodies or governing agencies;
· To provide employees with other employment-related services, such as handling of employees’ claims, travel for the Company, or administration of separation from employment;
· To assist you in case of an emergency, including maintaining contact information for you, your partner or spouse, and/or your dependents in case of personal or business emergency;
· To maintain the safety and security of our employees, contractors, visitors and others, including maintenance of security on Company websites, apps, intranets and/or extranets (such as monitoring email and internet access, and ensuring secure network access and data integrity), maintenance of physical security (including controlled entry to Company worksites, monitoring of worksite locations, including using location monitoring for keys, key fob or key card entry to Company property or parking areas, and ensuring that employees, contractors and visitors comply with all applicable safety regulations;
· In connection with audiovisual surveillance of public spaces;
· For the tracking of Company-owned or Company-leased vehicles, computers, equipment, and devices, including, but not limited to, remote deletion of Company data on business or personal devices;
· For verification of proper use of Company resources;
· To facilitate a better working environment;
· To maintain commercial insurance policies and overages, including for workers’ compensation and other liability insurance; and
· For other purposes stated at or before the time of the collection of the information.
Further, please note that under the CPRA, we may use your employee or applicant information for Company business or other notified purposes, provided that the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or processed.
(a) Exercising Your California Privacy Rights
You or your authorized agent may make a request to access, correct, delete, opt-out of the sale of your Personal Information, or limit the use of your Sensitive Personal Information, if applicable, by contacting us as follows:
· Email Address: mariostreeservice.com
· Telephone Number: 951-361-2409
· Postal Address: Mario’s Tree Service, Inc., 500 Corona Mall, Corona, CA 92879
If you use an authorized agent to submit your request, we may require proof of the written authorization you have given. We also may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request twice in a 12-month period. For emails, please include “California Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a California resident. We will acknowledge your request within 10 days and respond to your request within 45 days or let you know if we need additional time. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period.